Returns and Complaints

General Returns Policy

The following general returns policy is applicable to all items sold on Ritzkart.com. 

  1. In general, an item may be eligible for return within the applicable return window if it fulfils one or more of the following conditions:
    • Was delivered in a physically damaged condition
    • Has missing parts or accessories
    • Is different from what was ordered
    • Is different from its description on the product detail page on www.ritzkart.com

Returns and Exchanges
We offer a no-questions-asked return/exchange policy. Customers
can return/exchange products in most categories within 24 hour
from the date of delivery of your order. Please ensure that
the product is in original condition and unused with
all the tags intact to enable your request to be processed.

Important For Return Approval

Required Images Time On delivery Time And  Live Video Recording Front Of courier Delivery Courier Boy   of  Defective Part Or Different product Received  In this case Only We Approve Return Only 

Wts apps at 8287652304 or mail us pritzkart@gmail.com 

Products marked as "non-returnable" on the product detail page cannot be returned

 

Adhesives & Sealants Adhesives (all liquids), hazardous materials and lubricants. Hair Extension Glue Any Type , Hair Wig Tape And Glue Not Return Not Exchange
   
Hair Product  All Type Wigs , Extensions ,accessories, Hair Dummy And Stands , All Human Hair Items , Hair Topper Eye Lashes 
Beauty  All Type Creams , Makeup Kits , Soaps Face Mask , Hair Oil Not Return Not Return Not Exchange
Clothing & Accessories Lingerie, innerwear and other apparel that are labeled as non-returnable on their product detail pages.
   
   
Health & Personal Care Health and Personal care items that are labeled as non-returnable on the product detail page are not eligible for returns and oral care items.

 

 

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